TERMS & CONDITIONS  |  THE BLISS JOURNEY™

 

Please read these Terms & Conditions carefully before enrolling in The BLISS Journey™. By completing your enrolment and payment, you confirm that you have read, understood, and agreed to all terms set out below.

 

1. The Program

The BLISS Journey™ is a 12-week live group coaching program created and delivered by Luciana Paola Moraes, trading as Finding the Bliss. The program is designed for women, particularly women in midlife, and is structured in three phases: WITNESS → RELEASE → REWRITE, using the proprietary BLISS Framework™.

Each cohort is limited to a maximum of 7 participants to preserve the quality and intimacy of the group experience.

Cohorts run twice a year:

  • Spring cohort (typically beginning in April)
  • Autumn cohort (typically beginning in September/October)

 

2. What Is Included

 

Your enrolment in The BLISS Journey™ includes:

  • One (1) live group coaching call per week for 12 consecutive weeks
  • Full recording of every live session, available for your personal use
  • Program workbooks aligned to each phase of the journey
  • Access to the program community (platform and format to be confirmed at the time of your cohort)

All sessions are held online via Zoom. Session dates, times, and any scheduling updates will be communicated by email prior to the program start.

 

3. Investment & Payment

 

The investment for The BLISS Journey™ is:

  • Full payment: €997 (one payment)
  • Payment plan: €367 × 3 monthly instalments

Payments are processed securely via Stripe. All prices are inclusive of any applicable taxes unless otherwise stated. By choosing the payment plan, you commit to all three instalments regardless of participation status after enrolment is confirmed.

 

4. 30-Day Money-Back Guarantee

 

Finding the Bliss stands behind the quality and integrity of this program. If, within the first 30 days of the program start date, you feel it is not the right fit for you, you may request a full refund.

To request a refund within this window:

  • Email luciana@findingthebliss.com with the subject line: BLISS Journey – Refund Request
  • Include your full name, enrolment date, and a brief reason for your request

Refunds will be processed within 10 business days of your request being received and validated.

Refund requests submitted after the 30-day window will not be considered.

Note: If you enrolled on a payment plan and request a refund within the 30-day window, only amounts already charged will be refunded. No further instalments will be collected.

 

5. After the 30-Day Window

 

After the 30-day guarantee period has passed, enrolment in The BLISS Journey™ is non-refundable and non-cancellable.

If you are unable to continue participating after the 30-day window, the following applies:

  • You retain full access to all program materials (recordings, workbooks, and resources) for 12 months from the end date of your cohort, in accordance with Section 6 below.
  • You may, at Luciana’s discretion and subject to availability, be invited to attend the next equivalent cohort (e.g., if you enrolled in the Spring cohort, you may be offered a place in the following Autumn cohort, or vice versa). This is offered as a goodwill gesture and is not guaranteed.

 

6. Access to Digital Materials

Participants receive 12 months’ access to all programme recordings, modules, workbooks, and digital materials from the end date of their cohort.

During this 12-month period, participants are encouraged to download any materials they wish to retain for their own personal use. All downloaded materials may be kept indefinitely for personal use only and may not be shared, redistributed, or used for commercial purposes.

Finding the Bliss will make every reasonable effort to maintain online access to programme materials for the full 12-month period. After this period, online access is not guaranteed.

In the unlikely event that Finding the Bliss needs to discontinue access to online materials before the 12-month period has concluded, participants will be given a minimum of 30 days’ written notice and the opportunity to download all materials to which they are entitled.

7. Non-Attendance & Missed Sessions

 

If you are unable to attend a live session, a full recording will be made available to you. It is your responsibility to catch up on any missed content at your own pace.

No refund, discount, or partial credit will be issued for missed sessions.

 

8. Non-Transferability

 

Your place in The BLISS Journey™ is personal and non-transferable. You may not gift, sell, or transfer your enrolment to another person under any circumstances.

 

9. Participant Responsibilities

 

By enrolling, you agree to:

  • Engage respectfully and in good faith with the facilitator and other participants
  • Maintain the confidentiality of what is shared within the group space
  • Understand that coaching is not a substitute for therapy, medical advice, or psychological treatment
  • Take full responsibility for your own choices, actions, and wellbeing throughout and after the program

Luciana Paola Moraes reserves the right to remove any participant from the program, without refund, if their behaviour is deemed harmful or disruptive to the group or facilitator.

 

10. Intellectual Property

 

All program content — including materials, workbooks, frameworks, recordings, and methods — is the intellectual property of Luciana Paola Moraes / Finding the Bliss. You may use these materials for your own personal development only.

You may not reproduce, distribute, share, sell, or repurpose any program content without explicit written permission.

 

11. Disclaimer

 

The BLISS Journey™ is a personal development and coaching program. Results are individual and cannot be guaranteed. Luciana Paola Moraes and Finding the Bliss make no representations as to specific outcomes, transformations, or results.

This program is not a substitute for professional mental health support, medical advice, or therapy. Participants are encouraged to seek appropriate professional support where needed.

 

12. Governing Law

These Terms & Conditions are governed by and shall be construed in accordance with the laws of Portugal. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the Portuguese courts.

 

13. Contact

For any questions regarding these Terms & Conditions, please contact:

Finding the Bliss

Email: luciana@findingthebliss.com

Website: findingthebliss.com

 

By completing your enrolment, you confirm your agreement to these Terms & Conditions.

Last updated: April 2026